At RSCA, we are committed to protecting your privacy and ensuring a safe online experience. This privacy policy outlines how we collect, use, and protect your personal information when you engage with our cricket coaching services.
1. Information We Collect
We collect personal data to provide our services effectively and to communicate with our clients. The types of information we may collect include:
- Personal Information: This may include your name, email address, phone number, date of birth, and gender. For students, this also includes parent/guardian details if under 18.
- Payment Information: We collect payment details such as credit card information or bank account details for subscription or enrollment purposes.
- Health Information: We may collect information related to your health, particularly relevant to fitness and injury history, in order to ensure the safety of participants during training sessions.
- Usage Data: This includes information about how you access and use our website, mobile app (if any), or any services provided (such as logins, session history, and feedback).
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide cricket coaching and related services, including personalized coaching plans and performance tracking.
- To process payments for services or subscriptions.
- To communicate with you regarding sessions, schedules, events, or offers.
- To ensure the safety and well-being of students during coaching sessions, particularly in relation to medical conditions or injuries.
- To comply with legal obligations and protect the rights of the business.
3. How We Protect Your Information
We take your privacy seriously and implement a variety of security measures to maintain the safety of your personal data:
- Encryption of sensitive data during transmission.
- Secure storage of your personal and payment information.
- Limiting access to your information to only those staff members who need it to fulfill their role (coaches, administrative staff, etc.).
4. Data Sharing and Disclosure
We will not share your personal data with third parties without your consent, except in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors or service providers who assist in operating our academy (e.g., payment processors, email service providers).
- Legal Compliance: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or legal requests.
- In case of Emergencies: If a student is injured or has a medical emergency, we may share necessary health information with medical professionals or emergency contacts.
5. Cookies and Tracking Technologies
Our website or app may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you interact with our site and can be used to personalize your experience.
- Session Cookies: These are temporary cookies that are erased when you close your browser.
- Persistent Cookies: These cookies stay on your device for a specified period and can be used for preferences or login information.
You can choose to disable cookies in your browser settings, but please note that some parts of our website or services may not function properly if cookies are disabled.
5. Cookies and Tracking Technologies
Our website or app may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you interact with our site and can be used to personalize your experience.
- Session Cookies: These are temporary cookies that are erased when you close your browser.
- Persistent Cookies: These cookies stay on your device for a specified period and can be used for preferences or login information.
You can choose to disable cookies in your browser settings, but please note that some parts of our website or services may not function properly if cookies are disabled.
6. Your Rights and Choices
As a user, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we update or correct your personal data if it is inaccurate.
- Deletion:You have the right to request that we delete your personal data, subject to certain legal conditions.
- Opt-out of Marketing: If you no longer wish to receive marketing emails from us, you can unsubscribe by following the instructions in the email or contacting us directly.
- Data Portability:You may request a copy of your personal data in a structured format for transfer to another service.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, including any legal, accounting, or reporting requirements.
8. Changes to This Privacy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
- Email : royalstrikers2025@gmail.com
- Phone : +971-565460687
- Address : Goltay Club-Abu Hail & Sudani Club-Oud Metha,Dubai.
